CAREER

Field Application Engineer

Job Location: Penang, Malaysia

Date Posted: 22 August 2019

SKILLS

  • Engineering
  • Radio Frequency

  • Oil & Gas

  • Defense

  • Telecommunications

  • Product Markting

  • Customer Engagement

  • ODM

  • Technical Engineering

  • Sales Engineering

Job Details

Seniority Level Employment Type
Associate Full-time
Industry Job Functions
Electrical & Electronic Manufacturing Engineering, Marketing

JOB PURPOSE

  • A customer facing technical specialist who will identify, design and work intimately with customers to recommend product, solutions, application and technical requirement for New & Existing environments through offering all MEDs Radio Frequency and Microwave Products and solutions
  • Be the initial point of contact and establish relationships with key engineering stakeholders of the customers, understanding their requirements and product roadmaps
  • Be the bridge with vendor/s’ technical engineering ,Quality and Technical Marketing, providing technical advises to customers in their research & development and quality of their products and solutions

PRINCIPAL ACCOUNTABILITIES

  • Identify customer opportunities together with Sales and Product Marketing manager, technically support customers and business partners to achieve both design win and business win activities
  • Propose, organize and conduct technical presentations, product promotions, roadshow, events and trainings to customers and business partners
  • Evaluate and verify product performance, in reference design to customer requirements
  • Prepare technical response to customer RFIs/RFQs
  • Design and develop application solutions as per customer’s requirement
  • Demonstrate and evaluate product performance
  • Research and provide input for product and technical requirements from customers and markets to Product Marketing Manager
  • Provide preliminary product support & services, RMA process to address customer after-sales requirements
  • Support definition of customers’ application and product roadmap
  • Involve in the customers’ demand creation activities from identifying opportunities, determining & designing of new solutions, preparing product specification activities to prototype design cycle and finally design win opportunities
  • To update and achieve the project funnel management
  • Evaluating the customer’s requirement regarding systems application and administering the technical, technological, and functional aspects of proposals
  • Be responsible for thorough and consistent documentation of application notes, data sheets, and verification reports
  • Work with product testing procedures, equipment, and evaluation techniques along with test engineers to verify product performance parameters

POSITION SPECIFICATION

  • Diploma / Degree in Electrical & Electronics Engineering
  • Good knowledge of Radio Frequency, Microwave, Millimeterwave will be an added advantage
  • 2-3 years’ relevant field application engineering / service experiences in the any following market segments:
    1. Test & Measurement (preferred)
    2. Aerospace & Defence (preferred)
    3. Telecommunication (preferred)
    4. Automotive
    5. Rail & Transportation
    6. Industrial & Commercial
    7. Oil & Gas
  • Candidate with past working experience in a Distribution company will be preferred
  • Candidates must possess in the following skill, roles & experiences:
    1. Radio Frequency & Microwave business environment or company
    2. Radio Frequency & Microwave Product and Technical Knowledge
    3. QA support
  • Candidate whom has work and deal with OEM, ODM or SI business environment or experience working with independent design house, R&D centres will be an added advantage
  • Excellent communication and customer engagement skills
  • Independent, results-oriented and self-motivated professional
  • Work in a team environment and interface with all levels within the organization
  • Able to travel in a short notice in the SEA regions to support customer activities
  • Strong problem-solving skills, good hands-on skills
CLICK TO APPLY BY EMAIL

Or mail application materials directly to:

HR Department (for Synesys Technologies Holding)
Synesys Technologies Holding
5012 Ang Mo Kio Avenue 5
#04-01 Techplace II
Singapore 569876

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